Shipping policy

Free ground shipping applies to all orders inside the 48 contiguous states only.

If you place your order after noon EST or on Saturday, Sunday or holidays, your available item(s) will ship the next business day if possible. Shipping times, in accordance FedEx policy, are estimated in business days, and subsequently do not include weekends.

We cannot ship to PO Boxes; if any customer place orders with shipping PO Box we usually cancel that order and a confirmation email or phone call about cancellation will be send.

For your protection and quicker approval of credit card orders, please ensure that your shipping address is the same as your billing address on file at your credit card company. Please make certain that your billing address and shipping address are correct and on record with your credit card company. If we are unable to verify an address, it will delay your shipment and you will be contacted to correct the situation.

Free Shipping applies to orders shipped within the 48 states of the United States of America and is not available for International, Alaska, Hawaii or PR.

If your order arrives to you in an obviously damaged condition, refuse the delivery. The carrier is responsible for the damage and not you. If, however, you accept delivery and open the carton and then discover the item was damaged during shipping, contact the carrier for inspection, then contact our Customer Service Department and we will file a claim on your behalf. We also ship via the customer’s own FedEx or UPS account and we do special take care for any overnight and 2nd day shipping. 

International Shipments

Shipping charges shown during the checkout process are for orders shipped to the U.S. only. If your order is shipping outside of the U.S. we will contact you, via email, with the new shipping charges for your order.  All international shipping expenses as well as appropriate documentation is the responsibility of the purchaser. 

Tracking Information

We understand the need for our customers to know where their product is and when it will be delivered. Real-time tracking information will be sent via email on products shipped directly from our warehouse.  For upgraded two-day express and overnight shipping,  we will update tracking information and email the customer on the same day of shipment.